Elevated™ Managed Service Plan

Being with us, you can rest assured that your server is in good hand. We have made it easy for you to run your own VPS without having to think much on how you should maintain your server.

We offer 3 type of manage service depending on your VPS plan. We have Basic Managed Service for Budget VPSes, we have Semi Managed Plan for Power VPSes and we have Fully Managed Service for Extreme VPSes. Each managed service has its own differences and you may read about them below.

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  Basic Elevated™ Managed Service

  
  
• Reboot servers/restart services when necessary.
• OS Installation and Updates
• Control Panel Installation and Updates
• Website Migrations*
• General Troubleshooting



• 

  Semi Elevated™ Managed Service

• Reboot servers/restart services when necessary.
• OS Installation and Updates
• Control Panel Installation and Updates
• Website Migrations*
• General Troubleshooting
• Create domains and mail domains
• Create mail users and aliases
• Create mail filters and manage antispam
• Create/Delete databases
• Troubleshoot mail delivery problems
• Maintenance of security of the server*.
• Monitor server loads.



• 

  Full Elevated™ Managed Service

• Reboot servers/restart services when necessary.
• OS Installation and Updates
• Control Panel Installation and Updates
• Website Migrations*
• General Troubleshooting
• Create domains and mail domains
• Create mail users and aliases
• Create mail filters and manage antispam
• Create/Delete databases
• Assisting in script installations
• Troubleshoot mail delivery problems
• Maintenance of security of the server. [Kernel and core server daemons - not in relation to installed scripts & custom code]
• Monitor server loads.
• Manage backup of the data and databases and when a backup required by customers is corrupt, they blame the quality of support.