You can contact support in several ways. Please review the following method of contacting support and decide which is the best method for you.

Via Elevated Client HelpDesk

You can reach support by elevating a ticket via our online Elevated Client HelpDesk or sending an email to support@elevatedservers.net. You will be given a ticket id number which allow you to keep track of your tickets. This is the best way to reach support and we recommend all of our clients to use this method if possible.

Our Elevated Client HelpDesk is available 24 hours per day, 7 days per week.

Elevated Community

We create this section to get our clients getting to know with each others. Our Elevated Community forum will be the place to look for latest news and updates from ElevatedServers.

You may also try to get your issue solved by posting in here and wait for other users to help. Please note that ElevatedServers support staff may not reply through the forum. Please address any issues via our Elevated Client HelpDesk for faster response.

Live Help

Our Live Help Chat is mostly maintained by the CEO himself with the help of several other staff sometimes. You can use this method to address issues regarding your account or asking pre-sales questions. You can start a chat right away whenever you see the button on top right of this page showing "Online". If the button shows "Offline", you may leave a message and we will contact you. We do not guarantee 24/7 livechat. Our 24/7 response is only applicable for our Elevated Client HelpDesk.